Terms & Conditions
Acceptance of Terms: By booking and participating in The Detroit Culture Tour, you agree to abide by the following terms and conditions. These terms constitute a legally binding agreement between you and The Detroit Culture Tour.
Booking and Payment: All tour bookings are subject to availability and confirmation by the Company. Deposit is required to confirm all bookings. Deposit is non-refundable. Should you need to cancel your booking we will offer you a rescheduled date.
Cancellation and Refunds: a. The Company reserves the right to cancel or reschedule a tour due to safety concerns and unsafe weather conditions. b. In the event of a cancellation by the Company, participants will be offered a rescheduled date or a full refund of the tour fee.
Participant Conduct: a. Participants are expected to behave respectfully and responsibly throughout the tour. b. Disruptive, unsafe, or inappropriate behavior may result in immediate removal from the tour, with no refund. c. Participants must adhere to all local laws and regulations during the tour.
Health and Safety: a. Participants should inform the Company of any medical conditions, allergies, or special requirements before the tour. b. The Company reserves the right to deny participation to any individual who, in the Company's judgment, poses a safety risk to themselves or others.
Tour Itinerary: a. The Company strives to adhere to the advertised tour itinerary. However, changes may occur due to unforeseen circumstances. b. The Company is not responsible for any additional costs incurred by participants due to changes in the itinerary.
Liability and Release: a. Participation in The Detroit Culture Tour may involve certain risks and hazards. Participants acknowledge and assume these risks willingly. b. Participants release The Detroit Culture Tour, its employees, guides, agents, and affiliates from any liability for injuries, losses, or damages incurred during the tour.
Photography and Media: a. The Company may take photographs, videos, or other media during the tour for promotional purposes. Participants consent to the use of their likeness in such media.
Privacy Policy: a. The Company respects your privacy. Please review our privacy policy on our website for more information on how we handle personal data.
Governing Law: a. These terms and conditions are governed by and construed in accordance with the laws of the State of Michigan. Any legal action or proceeding relating to this agreement shall be filed and adjudicated in the state or federal courts located within the State of Michigan.
Privacy Policy
The Detroit Culture Tour is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide when booking and participating in our tours.
2. Information We Collect: a. Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment information when you book a tour. b. Booking Details: We collect information related to your tour booking, including the date and time of your tour, group size, and any special requests or requirements. c. Communication Data: We may collect records of correspondence when you contact us, including emails, chat messages, and phone call details.
3. How We Use Your Information: a. Booking and Tour Management: We use your personal information to process your booking, communicate with you about your tour, and provide necessary services during your tour. b. Communication: We use your contact details to respond to your inquiries, provide information about your tour, and send important updates.
4. Information Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting tours, and delivering services. These service providers are required to protect your information and use it only for the purposes for which it was shared.
5. Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we make every effort to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights: a. Access: You have the right to request access to the personal information we hold about you. b. Correction: You can request that inaccurate or incomplete data be corrected. c. Deletion: You can request the deletion of your personal information under certain circumstances. d. Withdrawal of Consent: You can withdraw your consent for marketing communications at any time. e. Data Portability: You have the right to receive a copy of your data in a structured, machine-readable format.
7. Changes to this Privacy Policy: We reserve the right to update this privacy policy as needed. Any changes will be posted on our website with an updated effective date.